Prepare for your visit

We take our responsibility for infectious control mitigation very seriously and follow the latest in guidelines from the CDC, ADA, and local jurisdiction.

For the safety of our patients and team members, we request all patients regardless of vaccination status to please wear a face mask when entering and exiting our facility, and when interacting with front office team members. 

All patients will be screened upon arrival. If you have run a fever in the past 72 hours, have flu-like symptoms, or have traveled in the last 14 days, please inform us prior to your visit and we will reschedule you appropriately. 

As of January 2022, our lobby area is open to patients. However, if you prefer, you may call the office from your car and remain in your vehicle until your provider is ready at which time one of our assistant's will come to you. 

For the latest updates and guidelines, please visit:

• https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html
• https://cdaonline.org/covid19/ 
• https://www.jeffco.us/public-health 

Expedite your visit to Epic Dentistry by filling out your patient forms ahead of your appointment. The easiest way to do this is to simply fill out and submit using our HIPAA compliant forms. Your responses will be submitted securely to us. If you prefer to print the forms and fill out by hand, we have included a pdf link at the bottom of this page. Printed forms can be emailed to our secure account at info@myepicsmile.com, or you may bring a copy to your appointment.

• NEW PATIENTS: Have you completed your new patient paperwork? If you have any recent dental imaging, please request that prior records be transferred to our office. You can use our encrypted email address (info@myepicsmile.com) or fill out a request to transfer complete records (click here for form).

• SLEEP/TMJ PATIENTS: Have you completed your online health assessments? Do you have prior sleep study results for Dr. to review, or per above, have you requested transfer of imaging and records? 

• RETURN PATIENTS: Have you had changes to your benefits? It can expedite your visit if you provide new insurance cards prior to your scheduled appointment time. 

• ALL PATIENTS: Have you run a fever in the past 72 hours, had any flu-like symptoms, or traveled in the last 14 days? If so, please inform us prior to your visit and we can discuss rescheduling you appropriately. 

• ON-TIME ARRIVALS: Our scheduling procedures are designed to offer all patients quality time with Dr. and hygeinist while allowing adequate time to disinfect and sanitize operatories between reservations. To keep with our schedule, we kindly ask all patients to arrive within a 10 minute window of your reserved appointment time. We will not be able to honor appointment arrivals beyond a 10-minute grace period. 

• CHECK-IN: As of January 2022, our lobby area is open to patients. You may check in at the front desk OR, if you prefer, check in from your car by calling 303-972-2224. If you choose to remain in your vehicle, an assistant will get you when your provider is ready. 

• REMINDER FOR MED PATIENTS: If you are coming in for a bite assessment or adjustment work, it is It is helpful to avoid any pain medications the day of your appointment. If needed, we have over-the-counter meds that may be taken after your exam to alleviate pain. TENS patients should come in make-up/lotion free; and men neatly trimmed or shaved.

Should you need to cancel or reschedule an appointment, simply call our office at least 2 business days before your reserved time and we will take care of your request.

Appointment times are reserved exclusively for you. Please understand that when you forget, cancel, or move your appointment without adequate notice, we miss the opportunity to fill that appointment time, and patients on our waiting list miss the opportunity to receive services. Since the time has been reserved for you personally, a cancellation fee of $55 will be charged to your card on file for any appointment missed, cancelled, or changed with less than 48-hours notice. As a courtesy, we send timely appointment reminders giving you the option to confirm your appointment; respond back with a request to change/modify your appointment; or call the office to reschedule your appointment. 

We collect payment in full at the time of visit to include any deductible, estimated co-payment, and un-covered amount. For your convenience we accept: Cash, Check, Visa, MasterCard, and Discover. Our self-pay patients (i.e., no claim filing) when paying cash or check will receive a 5% discount off usual and customary fees. 

NEW: For patients looking to minimize contact, we offer contactless payment options via credit or debit card. Contact the front desk prior to your visit and we will set you up in the system. 

Prior to commencing treatment, payment plans and financing arrangements can be made for larger dental treatments. For your convenience outside financing is also available, through CareCredit.